North America Air Holidays

North America Air Holidays

Terms and Conditions
Payment Information  |  Travelers Protection Plan

How to Make a Reservation
Call the Mayflower Tours or visit our website – or contact your local travel professional. Please provide the full first and last names of travelers as it appears on photo ID or passport and include address, phone number, tour name and departure date. Space will be held until deposit is received which is due within five business days after your reservation.

Reservation Hours
Monday - Friday 7:30 a.m. – 6:30 p.m. Central Time
Saturday 9:00 a.m. - 2:00 p.m. Central Time

Prices Subject to Change
We reserve the right to vary itineraries and prices and substitute facilities, hotels or events of equal or better quality if necessary.

Payment Information 

Listed below is a schedule of deposit and final payment due dates. You will note that the first category includes an optional Travelers Protection Plan (TPP) which is to be paid within five business days after your reservation. Please see "Travelers Protection Plan (TPP)" section lower on the page for further explanation of this benefit.

Payments
All deposits and final payments can be made by check or credit card. We accept the following credit cards: Discover, Visa, MasterCard and American Express.

Deposit Schedule – North America Air Holidays
Land Tour with Air* Deposit Per Person Final Payment
With TPP Coverage $350 60 Days
Without TPP Coverage $200 60 Days
Land Tour Only Deposit Per Person Final Payment
With TPP Coverage $300 60 Days
Without TPP Coverage $200 60 Days
Deposit Schedule – Columbia River Cruising on the American Pride, Hawaii Cruising in Paradise, Alaska Adventure Cruising, Cruising to Cuba from Miami
Land Tour with Air* Deposit Per Person Final Payment
With TPP Coverage $799 90 Days
Without TPP Coverage $400 90 Days
Land Tour Only Deposit Per Person Final Payment
With TPP Coverage $739 90 Days
Without TPP Coverage $400 90 Days
Deposit Schedule – Small Ship Cruising on America’s Great Lakes
Land Tour with Air* Deposit Per Person Final Payment
With TPP Coverage $999 120 Days
Without TPP Coverage $400 120 Days
Land Tour Only Deposit Per Person Final Payment
With TPP Coverage $949 120 Days
Without TPP Coverage $400 120 Days
Deposit Schedule – Polar Bear Discovery
Land Tour with Air* Deposit Per Person Final Payment
With TPP Coverage $999 120 Days
Without TPP Coverage $400 120 Days
Land Tour Only Deposit Per Person Final Payment
With TPP Coverage $899 120 Days
Without TPP Coverage $400 120 Days
Deposit Schedule – Canadian Rockies by Rail
Land Tour with Air* Deposit Per Person Final Payment
With TPP Coverage $829 120 Days
Without TPP Coverage $400 120 Days
Land Tour Only Deposit Per Person Final Payment
With TPP Coverage $729 120 Days
Without TPP Coverage $400 120 Days

Refund and Cancellation Policy
All payments for land, air and train arrangements (ticketed by Mayflower Tours) will be refunded when cancellations are more than 90 days prior to departure less the deposit amount, which is non-refundable, unless otherwise noted below. If you purchase the optional Travelers Protection Plan (TPP), you will be refunded all payments, including the deposit amount, less the TPP premium amount.

*Exception: If you purchased non-refundable airline tickets from Mayflower Tours, the TPP does not provide a refund for the airline tickets in the event of a cancellation or a return transportation benefit if you must return home early. You will only be charged the TPP premium for the land tour instead of the premium for land tour with air.

Should you choose not to purchase our Travelers Protection Plan, the following per person cancellation charges will be assessed for all tours and optional excursion costs:

      United States and Canada Tours
      • 61 days or more: Deposit Amount
      • 60 to 31 days prior: 20% of tour cost
      • 30 to 15 days prior: 30% of tour cost
      • 14 to 1 day prior: 40% of tour cost
      • Day of departure or early departure from tour: 100% of tour cost
      • No refund on unused portions of the tour
      Columbia River Cruising on the American Pride, Hawaiian Cruising in Paradise, Alaska Adventure Cruise, Cuba Cruise from Miami
      • 91 days or more: Deposit Amount
      • 90 days until day of departure: 100% of the tour cost
      • No refund on unused portions of the tour
      Small Ship Cruising on America’s Great Lakes, Polar Bear Discovery, Canadian Rockies by Rail
      • 121 days or more: Deposit Amount
      • 120 days until Day of departure: 100% of tour cost
      • No refund on unused portions of the tour

Exclusions: Mayflower Tours reserves the right to alter its Refund and Cancellation Policy when a substantial amount of cancellation or postponement of travel is attributable to: conditions resulting from an act of God, natural or man-made disaster, fire, government action, civil disorder, war, hostilities between nations, or unavailability of transportation through no fault of Mayflower Tours.

"Freedom to Travel" Guarantee
On those rare occasions when the Exclusions mentioned above make it necessary to modify its Refund and Cancellation Policy, Mayflower's "Freedom To Travel" Guarantee will take effect for those passengers who purchased the Travelers Protection Plan (TPP). This Guarantee will allow travelers to apply all mon.bannertxt.quickedit-field { display: block !important; }ies paid to Mayflower Tours, including the Cancellation Fee Waiver, toward any future Mayflower tour that departs within 12 months of their notification.

Air Services
Airfare may be purchased through Mayflower for travel originating in the United States. By using Mayflower’s air services, you accept that Mayflower is only acting as your agent and is not responsible for any accident, death, personal injury, illness, property damage, delay or other monetary loss or expense of any nature that may arise directly or indirectly out of any act of God, or any actions or default of any carrier. Mayflower is not liable for, and does not assume responsibility or accept claims with regards to any losses incurred due to cancellation of flights or change in flight schedule resulting in additional expenses to you, even when the air services are purchased through Mayflower.

Tour Price Includes
All motorcoach transportation noted in the tour itinerary, round trip airport transfers on the tour departure and return dates (only), services of the Tour Manager and driver, lodging, sightseeing, taxes, admissions, gratuities for bellmen and waiters for included meals, as well as future travel credits. Included meals are clearly noted in the touring description. Air transportation is available upon request, at additional cost, for United States and Canada Tours. For travelers purchasing their own air, airport transfers are included provided their flight arrival and departure times meet the time frames suggested in the brochure.

What is Not Included on the Tours
The land price of your tour does not include airfare to the tour departure point; excess luggage charges; items of a personal nature; meals not included on the itinerary; sightseeing attractions listed as "optional excursions" and gratuities to the full time Tour Manager, motorcoach driver, all airport skycaps, van or limo drivers and local guides.

Airline Security Measures
The Transportation Security Administration requires that travelers provide their name exactly to their airline as it appears on the passport or a government issued I.D.(such as a drivers license) to be used while traveling, along with their date of birth and gender when making reservations to fly within the U.S. When making your flight reservations through Mayflower Tours, you will be asked for this information by our staff. Due to airline security measures, your photo I.D. or passport must match your airline ticket name and your tour reservation name or you may be denied aircraft boarding.

Passport & Visas for Canada and Mexico
Each U.S. citizen must have a valid passport for entry into Canada or Mexico. No other documents will be accepted. Expiry date of passports should be at least six months after the return date of tour. If you don’t have a passport, call our office and we’ll tell you how to apply for one. Holders of non-U.S. passports should contact their nearest consulate and inquire about the necessary passport or visa documentation required for entry into the countries visited.

Revision Fees
A fee of $25 per person per transaction will be charged for any changes, revisions or alterations made to your reservation after confirmation.

Membership
Mayflower reserves the right to withhold tour membership, or to require any traveler to leave a tour at any time, when such action is determined by Mayflower to be in the best interests of the traveler or the tour group. Children must be at least six years of age and accompanied at all times by a guardian.

Responsibility
These tour programs are operated by Mayflower Tours, Inc. 1225 Warren Avenue, Downers Grove, Illinois 60515. In common with other companies, Mayflower acts only as an agent for Tour Members in arranging room accommodations, transportation, sightseeing, admissions and restaurants. Mayflower reserves the right in its sole discretion to make changes in the itinerary and is not responsible for expenses, loss of time, money or other occurrence resulting from a change of tour scheduling made for Tour Members. Mayflower reserves the right to accept, decline or retain any person as a member of the tour, and is not responsible for any losses or damages of personal property, or for injuries, expenses or damages incurred by any Tour Member.

United States Tour Operators Association $1 Million Travelers Assistance Program
Mayflower Tours, Inc., shares the coverage available under the United States Tour Operators Association (“USTOA”) $1 Million Travelers Assistance Program with affiliates of Mayflower Tours who, as an Active Member of the USTOA is required to post $1 Million with USTOA to be used to reimburse, in accordance with the terms and conditions of the USTOA Travelers Assistance Program, the advance payments of Mayflower Tours travelers in the unlikely event of Mayflower Tours bankruptcy, insolvency or cessation of business. Further, you should understand that the $1 Million posted by Mayflower Tours may be sufficient to provide only a partial recovery of the advance payments received by Mayflower Tours. Complete details of the USTOA Travelers Assistance Program and a list of affiliates may be obtained by writing to USTOA at 345 Seventh Avenue, Suite 1801, New York, NY 10001, or by email to information@ustoa.com or by visiting www.ustoa.com.

Traveler’s Protection Plan (TPP) 

Our Travelers Protection Plan consists of a Cancellation Fee Waiver combined with Travel Insurance Benefits.

Part A – Cancellation Fee Waiver (CFW)
Should you have to cancel your tour or interrupt your tour en route, we have added a non-refundable Travelers Protection Plan (TPP) of $150 (Land Tour with Air*) or $100 (Land Tour Only) per person in our deposit schedule. If you do not wish to purchase this protection, simply deduct the amount from your deposit. This non-refundable fee waives all cancellation fees and penalties, provided we are notified of the cancellation one day before your tour departs. While on tour, if a passenger must leave early due to a personal illness, illness or death of a member of the immediate family, the purchase of the Travelers Protection Plan (TPP) guarantees full refund for any unused services (including purchased optional excursions) after the departure of the tour. Handling of return air transportation is included if your airline tickets were provided by Mayflower Tours. *Exception: If you purchased non-refundable airline tickets from Mayflower Tours, the TPP does not provide a refund for the airline tickets in the event of a cancellation or a return transportation benefit if you must return home early. You will only be charged the TPP premium for the land tour instead of the premium for land tour with air.

Part B – Travel Insurance Benefits
In addition to the Part A – Cancellation Fee Waiver, this plan also provides the following travel insurance benefits. These Part B Benefits are offered and administered by Trip Mate Insurance Agency, Inc., are underwritten by the insurance carriers listed below and are subject to the terms, conditions and exclusions of the policy:

  • $25,000 Accidental Death & Dismemberment
  • $500 Trip Delay (Up to $100 Per Day)
  • $25,000 Medical Expense/Emergency Evacuation
  • 24 Hour Worldwide Assistance Service
  • $2,000 Baggage / Travel Documents
  • $500 Baggage Delay (Up to $100 Per Day)

Certain exclusions and limitations apply and are detailed in the Description of Coverage Brochure which will be enclosed with your deposit receipt and is also available to you, upon request, at any time prior to your purchase of the plan. For example, coverage does not apply to; suicide, normal pregnancy, war or any act of war, mental or nervous disorders. A Traveling Companion is defined as a person booked to share accommodations in the same room or cabin with you during your trip. Sickness or Injury must require care by a Physician and must commence while insurance is in force for you. This plan does not cover a loss that results from an illness, disease, or other condition (of you, an Immediate Family Member, Traveling Companion or Business Partner), event or circumstance which occurs at a time when this plan is not in force for you.

Insurance Benefits are underwritten by: United States Fire Insurance Company, 5 Christopher Way, 3rd Flr, Eatontown, NJ 07724 under Policy Form Series T210.

For complete details on the protection plan refer to the Description of Coverage Brochure enclosed with your deposit receipt.

Important! The Travelers Protection Plan must be purchased by the time of initial payment and may not be purchased at a later date.

Banner Image