River Cruising and Small Ship Adventures

River Cruising & Small Ship Adventures

Terms and Conditions
Payment Information  |  Travelers Protection Plan

How to Make a Reservation
Call the Mayflower Cruises & Tours or visit our website – or contact your local travel professional. Please provide the full first and last names of travelers as it appears on photo ID or passport and include address, phone number, tour name and departure date. Space will be held until deposit is received which is due within five business days after your reservation.

Reservation Hours
Monday - Friday 8:00 a.m. – 6:00 p.m. Central Time

Prices Subject to Change
We reserve the right to vary itineraries and prices and substitute facilities, hotels or events of equal or better quality if necessary.

Payment Information 

Listed below is a schedule of deposit and final payment due dates. You will note that the first category includes an optional Travelers Protection Plan (TPP) which is to be paid within five business days after making your reservation. Please see “Travelers Protection Plan (TPP)” section on the next page for further explanation of this benefit. 



Land Tour with Air*
With TPP Coverage

Land Tour Only
With TPP Coverage

Without TPP Coverage

Final Payment

Emerald: Rhine, Danube, Gems of Eastern Europe

$850 Deposit per person

$750 Deposit per person

$400 Deposit per person

90 Days

Emerald: Sensations of Lyon and Provence River Cruise,

Portugal and the Douro River Cruise

$869 Deposit per person

$799 Deposit per person

$400 Deposit per person

90 Days

Emerald: Splendors of the Europe River Cruise, Cruising the Adriatic with Vienna and Slovenia, Cruising Ecuador’s Galápagos Islands

$899 Deposit per person

$799 Deposit per person

$400 Deposit per person

90 Days

The Imperial Charms of Russia River Cruise, 

Majestic Mekong River Cruise

$1,099 Deposit per person

$999 Deposit per person

$400 Deposit per person

90 Days

Splendor of the Seine River Cruise

$949 Deposit per person

$899 Deposit per person

$400 Deposit per person

90 Days


Refund and Cancellation Policy: Payments for land, air and cruise arrangements (less the deposit amount) will be refunded when cancellations are received prior to the final payment due date noted above. Deposits are non-refundable unless the optional Travelers Protection Plan (TPP) is purchased at the time of booking. When the optional Traveler Protection Plan is purchased and it is necessary to cancel your reservation, you will be refunded all payments, including the deposit amount, less the TPP premium. All refunds will be processed by Trip Mate, Inc. Please go to www.tripmate.com/wpF431G for details on the coverage for the Traveler Protection Plan.


Should you choose not to purchase our TPP, the following per person cancellation charges will be assessed for all tours and optional excursion costs:

    • 91 days or more prior to departure: Deposit Amount

    • 90 days to day of departure: 100% of total tour

    • No refund on unused portions of the tour


Exclusions for the Cancellation Fee Waiver: Mayflower Cruises & Tours reserves the right to alter its Refund and Cancellation Policy when a substantial amount of cancellation or postponement of travel is attributable to: conditions resulting from an act of God, natural or man-made disaster, fire, government action, civil disorder, war, hostilities between nations, or unavailability of transportation through no fault of Mayflower Cruises & Tours.


Tour Price Includes: All Motorcoach transportation noted in the tour itinerary, round trip airport transfers on the tour departure and return dates (only) if air is purchased through Mayflower, services of the Tour Manager and driver, lodging, sightseeing, taxes, admissions, gratuities for bellmen and waiters for included meals, as well as Mayflower Money.  Included meals are clearly noted in the touring description. Air transportation is available upon request, at additional cost for all tours.


What is Not Included on the Tour: The land price of your tour does not include airfare to the tour departure point; any inter-country air; airline luggage charges; items of a personal nature; meals not included on the itinerary; sightseeing attractions listed as “optional excursions” and gratuities to the full time Tour Manager, Motorcoach driver, all airport skycaps, van or limo drivers, local guides or ship crew. Transfers between airport and hotel are not included unless you purchase air from Mayflower and travel on tour dates.  Baggage fees assessed by the airlines are not included in the air price if you purchased air from Mayflower Cruises & Tours.


Airline Security Measures: The Transportation Security Administration requires that travelers provide their name exactly to their airline as it appears on their passport to be used while traveling, along with their date of birth and gender when making reservations to fly from the U.S. When making your flight reservations through Mayflower Cruises & Tours, you will be asked for this information by our staff. Due to airline security measures, your passport must match your airline ticket name and your tour reservation name or you may be denied aircraft boarding.


Passport & Visas: Each U.S. citizen must have a valid passport. Expiration date of passport should be at least six months after the return date of the tour. If you don’t have a passport, call our office and we’ll tell you how to apply for one. Some countries require visas for entry by U.S. citizens. We will send instructions for visa applications if a visa is required for your tour.  Holders of non-U.S. passports should contact their nearest consulate and inquire about the necessary passport or visa documentation required for entry into the countries visited. Visa fees and cost of obtaining a visa are not included in the tour price and are the responsibility of the traveler.


Medical Requirements: Many countries have immunization requirements. Some countries require foreign visitors to have valid medical insurance on entry. Requirements vary by country and can change. Please check with your travel professional or call our office for details on which tours need these requirements. Specific instructions will be sent to you at 90 days prior to departure if your tour requires these conditions. Mayflower Cruises & Tours cannot be liable for delay or denial of entry due to missing documents.


Itinerary Changes: There may be times when we may have to alter the scheduled itinerary, cruise vessels, hotels, shore excursions etc. due to weather conditions or conditions on the river in regards to water levels, locks, or other delays. Any changes in the itinerary due to these conditions will not result in eligibility for a refund. All itineraries are subject to change without prior notice and may need to be altered due to water level and other weather conditions.


Cruise: (a) Noise, Vibration and Odor: While We take reasonable steps to minimize noise, vibrations and odors on the cruise ships, You acknowledge and accept that some noise, vibration and intermittent odors may be experienced on vessels and that We will not be liable to You in relation to any such noise, vibration or odors.


(b) Docking Position: During port stops, ships may dock side-by-side, obstructing views and requiring You to pass through other ships to embark and disembark.


Insurance Benefits are underwritten by: United States Fire Insurance Company, 5 Christopher Way, 2nd Floor, Eatontown, NJ 07724 under Policy Form Series T210.

For complete details on the protection plan refer to the Description of Coverage Brochure enclosed with your deposit receipt and is also available to you online at www.tripmate.com/wpF431G.

Important! The Travelers Protection Plan must be purchased by the time of initial payment and may not be purchased at a later date. Not valid for residents of New York State.


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