Terms and Conditions
Payment Information | Travelers Protection Plan
How to Make a Reservation
Call Mayflower Cruises & Tours at (800) 323-7604 or visit our website. Please provide the full first and last names of travelers as it appears on photo ID or passport and include address, phone number, tour name and departure date. Space will be held until deposit is received which is due within five business days after your reservation.
Reservation Hours
Monday - Friday 8:00 a.m. – 6:00 p.m. Central Time
Prices Subject to Change
We reserve the right to vary itineraries and prices and substitute facilities, hotels or events of equal or better quality if necessary.
Payment Information:
Listed below is a schedule of deposit and final payment due dates. You will note that the first category includes an optional Travelers Protection Plan (TPP) which is to be paid within five business days after making your reservation. Please see “Travelers Protection Plan (TPP)” section on the next page for further explanation of this benefit.
Deposit Schedule – Land tour price up to $3,500
Land Tour with Air* Deposit Per Person Final Payment
• With TPP Coverage $549 90 Days
• Without TPP Coverage $250 90 Days
Land Tour Only** Deposit Per Person Final Payment
• With TPP Coverage $499 90 Days
• Without TPP Coverage $250 90 Days
Deposit Schedule – Land tour price from $3,501 and up
Land Tour with Air* Deposit Per Person Final Payment
• With TPP Coverage $599 90 Days
• Without TPP Coverage $250 90 Days
Land Tour Only** Deposit Per Person Final Payment
• With TPP Coverage $549 90 Days
• Without TPP Coverage $250 90 Days
Deposit Schedule: Japan – Land of the Rising Sun
Land Tour with Air* Deposit Per Person Final Payment
• With TPP Coverage $679 90 Days
• Without TPP Coverage $250 90 Days
Land Tour Only** Deposit Per Person Final Payment
• With TPP Coverage $579 90 Days
• Without TPP Coverage $250 90 Days
**Land tour price is based on twin occupancy rate
Refund and Cancellation Policy:
Payments for land and air arrangements (less the deposit amount) will be refunded when cancellations are received prior to the final payment due date noted above. Deposits are non-refundable unless the optional Travelers Protection Plan (TPP) is purchased at the time of booking. When the optional Traveler Protection Plan is purchased and it is necessary to cancel your reservation, you will be refunded all payments, including the deposit amount, less the TPP premium.
*Exception: If you purchase non-refundable airline tickets from Mayflower Cruises & Tours, the TPP does not provide a refund for the airline tickets in the event of a cancellation or a return transportation benefit if you must return home early. You will be charged the TPP premium for the land tour only. Any changes made to the reservation after final payment that alters the tour itinerary will result in cancellation charges as listed below. If you have purchased the Travelers Protection Plan, the premium will be applied to offset the cancellation charges. Should you choose not to purchase our TPP, the following per person cancellation charges will be assessed for all tours and optional excursion costs:
• 91 days or more prior to departure: Deposit Amount is non-refundable
• 90 to 45 days prior to departure: 20% of total tour
• 44 to 15 days prior to departure: 30% of total tour
• 14 to 1 day prior to departure: 50% of total tour
• Day of departure or early departure from tour: 100% of total tour
• No refund on unused portions of the tour
Exclusions for the Cancellation Fee Waiver: Mayflower Cruises & Tours reserves the right to alter its Refund and Cancellation Policy when a substantial amount of cancellation or postponement of travel is attributable to: conditions resulting from an act of God, natural or man-made disaster, fire, government action, civil disorder, war, hostilities between nations, or unavailability of transportation through no fault of Mayflower Cruises & Tours.
Tour Price Includes: All motorcoach transportation noted in the tour itinerary, round trip airport transfers on the tour departure and return dates (only) if air is purchased through Mayflower, services of the Tour Manager and driver, lodging, sightseeing, taxes, admissions, gratuities for bellmen and waiters for included meals, as well as Mayflower Money. Included meals are clearly noted in the touring description. Air transportation is available upon request, at additional cost for all tours.
What is Not Included on the Tour: The land price of your tour does not include airfare to the tour departure point; any inter-country air; airline luggage charges; items of a personal nature; meals not included on the itinerary; sightseeing attractions listed as “optional excursions” and gratuities to the full time Tour Manager, motorcoach driver, all airport skycaps, van or limo drivers, local guides. Transfers between airport and hotel are not included unless you purchase air from Mayflower and travel on tour dates. Baggage fees assessed by the airlines are not included in the air price if you purchased air from Mayflower Cruises & Tours.
Airline Security Measures: The Transportation Security Administration requires that travelers provide their name exactly to their airline as it appears on their passport to be used while traveling, along with their date of birth and gender when making reservations to fly from the U.S. When making your flight reservations through Mayflower Cruises & Tours, you will be asked for this information by our staff. Due to airline security measures, your passport must match your airline ticket name and your tour reservation name or you may be denied aircraft boarding.
Passport & Visas: Each U.S. citizen must have a valid passport. Expiration date of passport should be at least six months after the return date of the tour. If you don’t have a passport, call our office and we’ll tell you how to apply for one. Some countries require visas for entry by U.S. citizens. We will send instructions for visa applications if a visa is required for your tour. Holders of non-U.S. passports should contact their nearest consulate and inquire about the necessary passport or visa documentation required for entry into the countries visited. Visa fees and cost of obtaining a visa are not included in the tour price and is the responsibility of the traveler.
Medical Requirements: Many countries have immunization requirements. Some countries require foreign visitors to have valid medical insurance on entry. Requirements vary by country and can change. Please check with your travel professional or call our office for details on which tours need these requirements. Specific instructions will be sent to you at 90 days prior to departure if your tour requires these conditions. Mayflower Cruises & Tours cannot be liable for delay or denial of entry due to missing documents.
Insurance Benefits are underwritten by: United States Fire Insurance Company, 5 Christopher Way, 2nd Flr, Eatontown, NJ 07724 under Policy Form Series T210 et. al. and TP401 et. al.
For complete details on the protection plan refer to the Description of Coverage Brochure enclosed with your deposit receipt. They are also available to you online at www.tripmate.com/wpF431M.
Important: The Travelers Protection Plan must be purchased by the time of initial payment and may not be purchased at a later date. Not valid for residents of New York State.
